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Claim Investigations Legal Brief

The purpose of this course is to better equip you in your professional activities as an Insurance Agent or Insurance Adjuster.

Welcome to the Claim Investigations Legal brief continuing education course. This course studies the claims adjuster’s overarching purpose… “to fulfill the insurance company’s contractual promises and legal obligations”. An insurance claim is truly where the “rubber meets the road” as regards the promise made by the insurance company to indemnify the insured for either a first-party loss or third-party legal liability claim against the insured. You will review how claims adjusters fulfill their duty by completing the following activities: coverage verification, claims investigation, claims evaluation, and claims resolution. You will also study claims handling criteria: promptness and fairness; meeting the requirements of the law; meet the expectations of the insured; the control of claims administration cost; and control claims payment cost. The general focus of this course is on the Investigation aspect of claims handling. Interesting case law is presented to support the concepts discussed in the course.

This course makes a few assumptions about you the student:

  • You are a currently licensed Agent or Adjuster.
  • You are interested in additional specific topical information to best help your potential and current customers.
  • You are interested in information you can share with your office staff.

There are four key features to the Course Briefs Continuing Education courses:

  • Introduction to the Law
  • Legal Syllogism Overview
  • Topical Analysis
  • Supporting Case Law
Price: $9.99


Delivery Method: Self-Study Online
Access Period: Unlimited


Proctor: No
Passing Grade: 70%
Questions: 25
Retakes: Unlimited
Course Group:
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